Camera Card Recovery

Have your photos disappeared from your camera card? Or has your camera or PC failed to recognise the camera card? If this has happened to you, your photos may still be recoverable via our Photo recovery service. We understand the importance of your photographs. We take all possible steps to ensure that your images are returned to you, without suffering any further risk of data loss.

In many cases we can recover the photos / video from the camera card within 1-2 days without taking the card apart. The cost in these cases is typically £60 (slightly more for very large cards 16Gb and above).

Blank camera card or missing photos?

In most cases, photos which seem to have disappeared completely are recoverable. For example, where the camera card appears to be completely blank, or where it shows some photos, but other photos have disappeared, the images are likely to still be physically present on the card and it is possible for us to recover them for you.

Sometimes you may see nonsense characters and odd symbols when you view the folders or files on the card. This looks very bad, but actually it is still likely that most of the photos are still OK and it is only the directory listing that is damaged. However, we do sometimes see cases where some or even all of the photos on the camera card are also corrupted, so we can never really be certain until we have checked the card and determined what can be recovered.

Sometimes, the camera will produce a message saying ‘Card error’ or similar, or you will find that if you insert the card into a computer’s camera card reader the card does not show up at all.

In these cases, it may still be possible for us to recover the photos from your camera card without opening it up. It may be that part of the memory is inaccessible. We can still recover almost all your photos in this way. However, sometimes the card does not respond to any attempt to recover photos from it. Our only option is to physically open up the card, remove the memory chip and attempt to recover the data.

Physical camera card recovery

Where we need to take the card apart and read data directly from the chip, this is a much more difficult and time consuming task, so the costs are higher. We always check with you before proceeding with this type of recovery owing to the higher price. However, there is no commitment on your part to proceed until we have indicated the cost and the likelihood of success.

Camera card recovery guarantee

Whatever method we use for camera card recovery, we only charge the full fees if recovery is possible and if you are happy to proceed once we have indicated the number of recoverable photos. If necessary, we will provide thumbnail images of the photos recovered from the card. If you do not wish to proceed, or if we fail to recover the photos, we charge £10 for the attempt and will of course return your card if required.

We can return your photographs to you on a USB stick or CD, or we can make them available to download.

“Excellent! CDR recovered a NAS drive of photographs for me. Good, clear and prompt communications. Super job.” ~ Tony C.

Document recovery

As well as recovering photographs from memory cards and USB sticks, we can recover any other files, such as video clips, Word and Excel documents, PDFs, etc.

Email us about your camera card recovery requirements: info@cambridgedatarecovery.co.uk

Or call any time on 01223 900400 – lines open 24/7.

Alternatively, simply send your card to us at the address below, along with your contact details and any information regarding the photos you expect to be present on the card and the details of your problem.

We recommend using a padded envelope and sending using Recorded or Special Delivery. We will usually get back to you within 1-2 days of receipt and let you know whether the photos are recoverable and how many can be retrieved. In cases where only some of the photos are missing, we can send over small versions of the images so that you can determine exactly which photos we are able to recover before proceeding with payment.

Cambridge Data Recovery
St John’s Innovation Centre
Cowley Road
Cambridge
CB4 0WS
UK

You can also contact us using the form below.