We specialise in the recovering data from all types of RAID (Redundant Array of Independent Disks) arrays i.e. RAID 0, 1, 5, 6, 10, 50. We can usually work with any manufacturer’s RAID system i.e. HP ProLiant or Dell PowerEdge. We treat RAID recoveries as a priority. For small systems, we aim to obtain the diagnosis on a failed RAID array within 3-5 working days. It will usually take a few days longer to transfer the data back to you.
For more complex RAID systems, e.g. a RAID-5 system containing 20Tb+ of data, the recovery process is likely to take longer. We may still be able to provide an indication of the recovery results and amount of data we can retrieve at an early stage, but completing the recovery and obtaining the final file list may take longer.
For RAID recovery, the cost varies in line with the number of drives involved in the RAID array, but is also dependent on the RAID type e.g. RAID-1, RAID-5, RAID-6 etc. where the configurations have increasing complexity. Even for a given system, there can be wide variability in the complexity of the recovery due to multiple failure modes and complicating factors, e.g. failures of more than one drive, the presence of out-of-date (“stale”) data, and the level of corruption of the system.
In the case of RAID recovery we will gather as much information as possible to provide a guideline range. During the recovery process we will keep you updated with progress and any issues found. Once recovery is complete we will provide the full details of data recovered and cost so that you can make a decision as to whether to proceed.
As with all our recoveries, these prices are only charged where the recovery is successful. If the data cannot be recovered we charge a flat fee of £30 per hard drive.